b365 Terms & Conditions – Complete Guide to Using the Platform

1 Introduction & Applicability

These Terms & Conditions ("Terms") apply to the b365 platform and all associated services. b365 is an internationally licensed online gaming and betting operator, designed specifically with the needs of Bangladeshi users in mind.

These Terms form a legally binding agreement between you ("User" or "Member") and the b365 operator ("we", "us", "b365"). Visiting the b365 website, creating an account, participating in any game, or placing a bet constitutes acceptance of these Terms & Conditions.

These Terms may be available in both English and Bengali. In the event of any conflict between the two versions, the English version shall prevail. b365 reserves the right to modify these Terms at any time without prior notice. We recommend visiting this page regularly.

2 Eligibility & Registration

Age & Eligibility

To register and use b365's services, the following conditions must be met:

• You must be 18 years of age or older.
• Online gaming is not legally prohibited in the country where you reside.
• You are of sound mind and participating in gaming voluntarily.
• You have not previously self-excluded from any gaming site.

Registration Process

You are required to provide accurate and truthful information during registration. Opening an account with false or misleading details is strictly prohibited. b365 reserves the right to carry out identity verification (KYC) at any time, which may require your national ID, passport, or other government-issued documents.

3 Account Management

You are solely responsible for the security of your b365 account. Keep your login credentials, password, and verification codes strictly confidential. Do not share them with anyone.

• Accounts may not be shared with or transferred to another person.
• Buying or selling accounts is strictly prohibited.
• If you suspect your account has been compromised, contact our support team immediately.
• B365 will not be held liable for any transactions resulting from unauthorized account access.
• You are responsible for all activity carried out from your account.

B365 reserves the right to temporarily suspend or permanently close any account when necessary. You will be notified by email, and any valid balance will be returned.

4 Deposits & Payments

Accepted Payment Methods

B365 currently supports the following payment methods:

• Mobile Banking – Direct Mobile Banking
• Nagad – Instant Deposit
• Rocket – Dutch-Bangla Bank Mobile
• Bank Transfer – Selected Banks
• Cryptocurrency – USDT (TRC20)

Deposit Rules

• The minimum deposit amount may vary depending on the payment method used.
• Funds must be deposited from your own account only.
• Deposits made in a third party's name are not accepted and will be returned.
• Deposits are usually instant; if there is a delay, please contact support.

5 Withdrawal Policy

To withdraw winnings from b365, your account must be fully verified (KYC). Withdrawals from unverified accounts will not be approved.

• Withdrawals can only be made using the same method as the original deposit.
• Standard withdrawals are processed within 15 minutes to 24 hours.
• Large withdrawals may be subject to additional verification.
• Wagering requirements must be met before bonus funds can be withdrawn.
• Withdrawals may be placed on hold if money laundering is suspected.

6 Bonuses & Promotions

Bonus Claiming Rules

B365 offers a variety of bonuses and promotions. Each bonus has its own terms, detailed on the bonus page. Some general rules:

• The welcome bonus applies once only and is available to new members exclusively.
• Cashing out a bonus typically requires 20x to 30x wagering.
• Winnings derived from bonus funds cannot be withdrawn directly.
• A second bonus cannot be activated while another bonus is still active.
• Bonuses are generally valid for 7 to 30 days.
• B365 reserves the right to modify, cancel, or withdraw any bonus offer at any time.

Bonus Abuse

Creating multiple accounts, providing false information, or using any other fraudulent method to exploit bonuses will result in the forfeiture of all bonuses and winnings, and the account will be closed.

7 Betting & Gaming Rules

B365 offers a range of gaming options including Sports Betting, Live Casino, slot games, and fish games. Each game category has its own detailed rules, accessible upon entering that section.

• Bets cannot be changed once they have been confirmed.
• If a bet is voided due to a technical error, the deposited amount will be refunded.
• Any queries regarding game results must be raised with support within 48 hours.
• All games on b365 are RNG (Random Number Generator) certified — every round is completely fair and unbiased.
• B365 is not responsible for any losses caused by internet connectivity issues.

8 Responsible Gaming

B365 believes gaming should be entertainment, not an addiction. We are committed to promoting responsible gaming. The following protective tools are available on our platform:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Session Timer: Automatic logout after a set period of inactivity.
• Cooling-Off Period: Take a gaming break ranging from 24 hours up to 30 days.
• Self-Exclusion: Suspend your account for a fixed or indefinite period.

If you feel that gaming is having a negative impact on your life, please visit our Responsible Gaming Visit the page or get in touch with our support team.

9 Privacy & Data Protection

B365 takes the protection of your personal information very seriously. By using our services, you agree to our Privacy Policyby agreeing to the following. Key points:

• Your information is used solely for service delivery and compliance with legal obligations.
• Your information is never sold to third parties.
• All data is secured with 256-bit SSL encryption.
• You have the right to request deletion of your data.

10 Intellectual Property

All content on the b365 platform — logos, graphics, software, text, and designs — is the property of b365 or its licensors. Copying, redistributing, or commercially using this content without written permission is strictly prohibited. Game software is protected by the intellectual property rights of the respective providers.

11 Account Closure & Suspension

B365 reserves the right to suspend or close accounts without notice in the following circumstances:

1. If any part of these Terms is violated.
2. Submitting false information or forged documents.
3. Operating multiple accounts.
4. Abusing any bonus or promotion.
5. Engaging in fraud, money laundering, or any other illegal activity.
6. By order of a court or regulatory authority.

You can also close your account at any time by contacting support. Please withdraw any valid balance before closing your account.

12 Dispute Resolution

If you have a complaint or dispute, please contact our support team first. We aim to respond within 7 business days. If the matter cannot be resolved through support, it may be referred to a designated arbitration process.

• Complaints must be submitted within 30 days of the incident.
• In the event of a dispute, b365's system logs will be considered the final and definitive evidence.
• In the event of a legal dispute, the applicable jurisdiction and governing law will be determined in accordance with the licensing jurisdiction.

13 Changes to Terms

B365 reserves the right to amend these Terms & Conditions at any time. For significant changes, you will be notified via your registered email or a platform notification. Continued use of the platform after any changes constitutes acceptance of the updated terms. We recommend checking this page regularly.

14 Contact

If you have any questions or concerns regarding these Terms & Conditions, please contact our support team. We typically respond within 24 hours.

• Email: [email protected]
• Live Chat: Live chat is available directly on the platform.
• Support Hours: 7 days a week, 24 hours a day